To kick off the start of the Peak Tourism Season, Visit Yankton will host an expanded version of last year's inaugural Fam Day event. This year's event will feature nationally-renowned, customer service keynote speaker, trainer & Author, Laurie Guest along with experts from the SD Dept of Tourism, Lawrence & Schiller and local entrepreneur, Mandi Gause.
What is FAM Day?
It is an opportunity for anyone who interacts with a visitor to familiarize themselves with the various attractions and businesses that might appeal to our visitors, so that you can answer the question. "What is there to do in Yankton?"
What's NEW This Year?
Hospitality & Customer Service TrainingLaurie Guest (Click Hereto check out Laurie's speaking style) Laurie is a certified speaking professional, a designation held by less than 12% of speakers worldwide. During a 20-year career in the health care field she became known as the ?go-to source? for customer service training in her industry. Two decades ago she formed her own professional training company dedicated to customer service and staff development. Laurie is a published author who speaks from a practical point of view and is known for her quick wit and slightly sarcastic sense of humor. She will make you laugh with a perfect blend of humor and content that matters to your career.
Anyone working with customers. This training is not exclusive to the tourism Industry, all businesses are encouraged to take advantage of this valuable learning opportunity.
FAM Day Sponsorship
Sponsorships of $100 will receive four tickets to the event and logo inclusion on marketing materials. Register as a FAM Day Sponsor by dowloading this formand returning it to email@example.com.
Trade Show Registration
Register your tourism business, attraction or organization to host a table at the tradeshow by downloadingthis form and returning it to firstname.lastname@example.org.